Privacy Policy
Last updated: May 2018
d’Doubles Pte Ltd ("us", "we", or "our") operates www.ddoubleshome.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name ("Personal Information").
Personal Information
PERSONAL INFORMATION WE COLLECT
We collect two types of information: Personal Information and Other Information. "Personal Information" is information that identifies you as a specific individual. "Other Information" is any information that does not identify you as a specific individual. Other Information is addressed below, under the heading "Other Information".
We and our service providers may collect the following Personal Information:
Name;
Postal address (including billing and shipping addresses);
Telephone number;
Email address; and
Credit and debit card number.
IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR THE USE AND DISCLOSURE OF THAT INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
HOW WE USE PERSONAL INFORMATION
We and our service providers may use Personal Information:
To respond to your inquiries and fulfil your requests, including to contact you if necessary;
To process and fulfil your order, for example by confirming your order and your billing and shipping information, processing your payments, delivering your products and communicating with you regarding your order;
To send to you important information regarding the d’Doubleshome Online Properties, changes to our terms, conditions and policies and other administrative information;
To send to you information by email, postal mail, telephone and other means about our products, services, contests, sweepstakes and other promotions;
To administer and fulfil our contests, sweepstakes and other promotions (please note that certain contests, sweepstakes or other promotions may have additional rules or policies, which could contain different or additional information about how we use and disclose your personally identifiable information; we suggest that you read any such rules or policies carefully. in the event of a conflict between such rules or policies and this Privacy Policy, such rules or policies will govern);
To help us improve the customer experience, including by learning more about your preferences to help personalise your experience with us;
To operate a gift registry for which you are a registrant or co-registrant;
To allow you to send messages to a friend through the d’Doubleshome Online Properties (please note that, by using such functionality, you are agreeing that you have the right to provide to us your friend’s name and email address for such purpose);
To analyse trends and statistics in connection with our businesses and Internet properties, including to measure the success of marketing campaigns and to compile statistics about usage and response rates;
To protect the security or integrity of our businesses and Internet properties; and
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain.
HOW PERSONAL INFORMATION IS DISCLOSED
Your Personal Information may be disclosed:
To our third-party service providers, who provide services such as website hosting, data storage, data analysis, payment processing, order fulfilment, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing and other similar services to enable them to provide services;
To our subsidiaries and affiliated entities (collectively, our "Affiliates") for marketing and other purposes;
•To selected third parties ("Promotional Partners"), to permit them to send to you marketing communications. d’Doubles seeks to select as Promotional Partners only reputable companies that offer what we believe to be high-quality products and services;
To third-party sponsors of contests, sweepstakes and similar promotions;
To third parties in connection with a gift registry for which you are a registrant or co-registrant;
To identify you to anyone to whom you send messages through the d’Doubles Online Properties;
By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (please note that any information and materials that you post or disclose through such services will become public information, and may be available to visitors to the d’Doubles Online Properties and to the general public; we urge you to be very careful when deciding to disclose your Personal Information, or any other information, on or through the d’Doubles Online Properties);
To a third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding); and
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
OTHER INFORMATION
OTHER INFORMATION WE COLLECT
"Other Information" is any information that does not identify you as a specific individual, such as:
Browser information;
Server log files;
Information collected through cookies, pixel tags and other technologies;
The physical location of your device;
Demographic information and other non-personally identifiable information provided by you; and
Aggregated information.
HOW WE COLLECT OTHER INFORMATION
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your browser: Certain information is collected through most devices, such as your Media Access Control ("MAC") address, device manufacturer and model, device identifier, screen resolution, and the type and version of your operating system and browser.
Through server log files: An Internet Protocol ("IP") address is a number that is automatically assigned to a device by an Internet Service Provider ("ISP"), and is identified and logged automatically in our server log files whenever a user visits the d’Doubles Online Properties, along with the time of the visit and the page(s) that were visited. We and our service providers use IP addresses for purposes such as calculating usage levels, helping diagnose server problems and administering the d’Doubles Online Properties.
Using cookies: Cookies allow a web server to transfer data to a device for record-keeping and other purposes. We and our service providers use cookies and other technologies to, among other things, enhance and personalise your online browsing and shopping experience and facilitate your ongoing access to and use of the d’Doubles Online Properties, as well as for online tracking purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org. If you choose to decline cookies, some or all of the features, functionality and promotions available through the d’Doubles Online Properties such as the shopping cart, ability to view certain pages, and even placing orders or reviewing your order history – may not be available to you.
Analytics. We may use third-party services, such as Google Analytics or IBM Coremetrics, in connection with the d’Doubles Online Properties. Such services use cookies and similar technologies to analyse how visitors use the d’Doubles Online Properties, to compile statistical reports on activity related to the d’Doubles Online Properties, and to provide other services related to the d’Doubles Online Properties. Such services may also collect information about visitors’ use of other websites or other online resources. For more information about Google Analytics, including how to opt-out, please go to: https://tools.google.com/dlpage/gaoptout.
Physical location: We and our service providers may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalised location-based services and content, including for marketing purposes, based on the choices that have been made with respect to such uses. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our third-party marketing partners, such as our Promotional Partners, to enable them to provide you with more personalised content and to study the effectiveness of advertising campaigns, based on the choices that have been made with respect to such disclosures. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we, our service providers, and/or our third-party marketing partners may not be able to provide you with the applicable personalised services and content.
From you: We and our service providers may collect demographic information such as your city, state or zip code of residence, as well as other information, such as your preferred means of communication, your gender and your date of birth when you voluntarily provide this information to us or our service providers. You may also have the opportunity to provide us with information regarding major events such as weddings, childbirths and the purchase of a new home. We also maintain a record of your orders, purchases, exchanges, returns, wish lists and gift registries in connection with the d’Doubles Online Properties or our businesses. Unless combined with Personal Information, this information does not personally identify you or any other customer or potential customer of our businesses.
By aggregating information: We and our service providers may aggregate Personal Information collected from our customers and potential customers, for example by using Personal Information to calculate the percentage of such individuals who have a particular telephone area code. Aggregated Personal Information does not personally identify you or any other customer or potential customer.
HOW WE USE AND DISCLOSE OTHER INFORMATION
We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your zip code with your name). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information while it is so combined.
THIRD PARTIES AND THIRD PARTY SITES
To the extent that you submit any Personal Information to any third party (for example, via a third-party software application or service including any social media service – that is included in, available through or linked to from the d’Doubles Online Properties), such third party’s collection, use and disclosure of such information may be governed by its privacy policy, and not by our Privacy Policy. We recommend that you familiarise yourself with the privacy policies and practices of any such third parties.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC.), ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH CERTAIN d’DOUBLES ONLINE PROPERTIES ARE AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.) AND ANY THIRD PARTY OPERATING ANY SITE TO WHICH THE RH ONLINE PROPERTIES CONTAIN A LINK. THE INCLUSION OF A LINK ON THE d’DOUBLES ONLINE PROPERTIES DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY US OR BY OUR AFFILIATES.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of June 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at ddoubles@ddoubles.com.sg